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Use code WINTERSALE15 for 15% off your entire order during our Winter Sale! ❄️

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FAQ

Description

  • Model size: 1.80cm and wears size L
  • 100% cotton
  • 240GSM
  • Oversized fit
  • Made in Germany

How do I complete the ordering process?

(1) To complete your order at BANKAII, please follow the payment steps. After confirming your shopping cart, select a payment method and continue the ordering process.

Can I modify or cancel an order I have placed?

(1) An order that has already been confirmed cannot be changed, for example regarding the size or color of an item. However, you can cancel an order as long as it has not yet been processed.

Is it possible to order by phone?

(1) We currently do not accept orders by telephone.

When will the order be shipped?

(1) Your order will be processed and shipped within 5 business days from the confirmation date. After your order has been shipped, you will receive a confirmation email with a tracking number to check the shipping status online. For detailed information on shipping and delivery, please contact our customer support at the email address: info@bankaii.de

How can I pay for my order?

(1) We offer various secure payment methods. All payments are SSL encrypted. You can pay for your order with a credit card or debit card. The following credit cards are accepted: American Express, Visa, MasterCard®, Maestro®. PayPal is another secure payment method that allows you to pay for your order via your PayPal account. Your account details and credit card information are transmitted directly via PayPal.

Is the payment secure?

(1) Your transaction and payment information is securely encrypted by our payment providers according to strict banking standards. Your credit card information is transmitted directly to the bank and can only be read or viewed by your bank, not by BANKAII.

How much are the shipping costs?

(1) Shipping costs vary depending on the country and the shipping method chosen. The exact shipping and delivery times are displayed during the ordering process.

Can the delivery address be changed later?

(1) Once your order has been shipped, it is no longer possible to change the delivery address. However, you can contact the transport service provider directly and make alternative delivery arrangements.

Are there any additional costs?

(1) The final price is calculated based on the laws and taxes of the delivery country. For further information on shipping and delivery conditions, please contact our customer support. Email address: info@bankaii.de